Custom Wall Mural – Dreamcatcher

After production we ship our products by DPD.
Fees are calculated by the weight.
Delivery time depends on the country.
We are located in Croatia, EU

PRODUCT CLAIMS

The customer has the right to complain about the purchased product within 14 calendar days of receiving the product. In case of a product complaint, the customer is obliged to contact MB Studio in writing by mail or email. In the complaint, it is necessary to state the order/invoice number, the type of problem and attach pictures of the advertised product.
Justified complaints can only be accepted before damaging the product, such as cutting the product or applying glue to the product and/or placing the product on the wall.
MB Studio će, na osnovu pisane reklamacije za zamjenu proizvoda, kupcu vratiti pisani odgovor u roku od 15 dana s obrazloženjem o prihvaćanju ili odbijanju reklamacije.
In case of a positive response to the complaint, MB Studio will offer the customer the possibility of making a new product in the shortest possible time. In case of a positive response to the complaint, the customer will return the product at his own expense in the condition in which it was delivered and in the original packaging to the address of MB Studio (the address will be indicated in the written response).
After taking over the advertised product, within 14 days, depending on the Customer's wishes, MB Studio will create a new product in the shortest possible time and deliver it to the Customer at no additional cost.